Discover what our customers have to say about our outdoor power equipment, services, and parts. It's our goal to provide you with the best outdoor solutions in all of Tennessee.
Please ready some of our customer testimonials below or leave your own below. We'd love to hear from you!
Cool Springs - Brentwood
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"From Sales to Service they have you covered. Thanks Scott for your help!"
- Rae W.
"Today was the 1st time I was in a Dickens store. I listen to their radio show on Saturdays which is entertaining. I needed a part for an older Shindiawa weed eater. The gentleman in the store was very helpful finding the part I needed. He explained how to replace the part and how it works since it was a newer part for the weed eater. I would recommend this business to anyone needing information on turf matters or needing repair parts for turf machinery."
- Ron B.
"I bought a Toro SW 5000 from Dickens because I wanted 'authorized dealer service' which you can't get at a big box store. I was surprised that the price was less than the box store, and they delivered!!
The salesman Justin was very knowledgeable and did not mind answering my many questions. He recognized me weeks later when I went in for an oil filter. It has been three months since the purchase and I am very pleased with the mower and with Dickens."
- Hugh B.
"John, Brandon and Alex impressed me with their knowledge of equipment and products, their professional approach while servicing my equipment and attention to customer satisfaction. In 17 years in the business I've never been treated as fairly and received such incredible service. Obviously I highly recommend this business for both the professional and homeowner. Thanks guys!"
- Terra F.
"The guys here are very helpful. They really know their stuff. Their PTT tall fescue blend is producing phenomenal results in my lawn. I'm also purchasing my new Toro Time-Cutter there. Jeff is extremely informative and really makes the customer(s) feel welcome here. I Recommend you give them a shot at your business."
- Michael J.
"The folks at Dickens are wonderful. They always have the answers to any questions I may have about my lawn care. Ben & Jeff have a wealth of knowledge and are always willing to help."
- Mark B.
"These guys are the best. They are friendly and have great advice. Would recommend if your looking to DIY your lawn/landscape!"
- P. Mort
"Good service along with fair and honest pricing . Tyler and Richard go above and beyond for a customer."
- Mark S.
"Excellent professional business with a down home feel. Great value on their products and quality advice. Companies like this is why I am so proud to be from East Tennessee."
- Bill B.